New Volunteer Tour

Our Address: 16 Brent Drive, Hudson

How Clients Set Up Appointment:

To receive furniture, clients must obtain a referral from a social service agency. Clients then have 30 days to come in and select their furniture and housewares. Clients can have up to 2 visits and must take all items selected during a visit.

When Clients Come to the Store:

The goal is to shop and pack in 1 hour. The steps are:

1. Check in

   1. verify address, phone, family members,
   2. get vehicle size & license plate (for capacity purposes & to load into correct vehicle!)
   3. provide bags for bonus extra items (small items that we recycle into a new home!)
   4. get a shopper to work with client

2. Shopper

   1. Reviews lists with client – mattress, furniture, kitchen, linens (outdoors)

   2. Distribute Household and Linens list to assigned volunteers for them to pack.

   3. Tablet – shops for items and “check in” items for client.

      **QR and movers locate item/number in clients

      **System provides packing % based on vehicle**

3. Household & Linens

4. QR – appliances, lamps, artwork

5. Movers – load beds, furniture, rugs + soft good items (#3 & #4)

Volunteer areas:

1. Donations In-take
2. Cleaning furniture
3. Cataloging Inventory
4. Sorting - Linens
5. Shop

Questions: Email: volunteer@freshstartfunriturebank.org