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How to Import Donations via PayPal

Volunteer Policies and Procedures Finance

Someone with access to the PayPal account needs to log into the PayPal web site Click in Activ...

Updated 1 week ago by Geoff Schultz

Personal Shopper- Client Shopping Flow

Volunteer Policies and Procedures Personal Shopper

Flow for Check in & Starting to Shop The Front Desk volunteer will check in the client by noti...

Updated 7 months ago by Ann Cattarin

Operations Committee - Job Responsibilities

Operations Committee

Operations Committee - Job Responsibilities Category Item Responsibility Volunt...

Updated 7 months ago by Ann Cattarin

Store Cheat Sheet

Contact Information

Store Cheat Sheet Insurance Gallant Insurance - Contact is Jeanne Mayer JMayer@GallantIns.com ...

Updated 7 months ago by Ann Cattarin

Lead Mover

Volunteer Policies and Procedures Movers and QR

Lead Mover Shift Planning Meet with the Store Manager 15 minutes before the start of shift to...

Updated 7 months ago by Ann Cattarin

QR

Volunteer Policies and Procedures Movers and QR

Scanning QR Codes In this job, you will support the Personal Shopper who is working with the cli...

Updated 8 months ago by Ann Cattarin

Snow Day/Shift Cancellation

Volunteer Policies and Procedures Front Desk

Procedure for a Snow Day/Shift Cancellation In the event that a shift will be canceled due to a ...

Updated 10 months ago by Ann Cattarin

Transport Scheduling

Volunteer Policies and Procedures Transport

Description This guide describes how to view the transportation schedule, set the route, and sch...

Updated 10 months ago by Geoff Schultz

Operations Committee - Job Responsibilities

Contact Information

Operations Committee - Job Responsibilities Category Item Responsibility Volu...

Updated 10 months ago by Ann Cattarin

Front Desk Job Responsibilities

Volunteer Policies and Procedures Front Desk

Front Desk and Client Check-in Duties Tasks associated with the front desk and client check-in a...

Updated 10 months ago by Ann Cattarin

Personal Shopper User Guide

Volunteer Policies and Procedures Personal Shopper

PERSONAL SHOPPER Fresh Start Furniture Bank’s mission is to help restore hope, dignity, and stab...

Updated 10 months ago by Ann Cattarin

Network Debugging

Volunteer Policies and Procedures Computer/Technical Issues

I hope that no one is reading this because the network is down, but stuff happens, and as a resul...

Updated 11 months ago by Geoff Schultz

Workflow with No Network

Volunteer Policies and Procedures Computer/Technical Issues

Client Flow When Experiencing Network Issues Determine the issue: If a shopper’s laptop is ex...

Updated 11 months ago by Ann Cattarin

New Volunteer Tour

Volunteer Policies and Procedures Volunteers

Our Address: 16 Brent Drive, Hudson How Clients Set Up Appointment: To receive furniture, clien...

Updated 11 months ago by Geoff Schultz

Info email from GetHelpMail.com

Volunteer Policies and Procedures Call Center

There's a website called FindHelpMail.com, which connects people who need help with an appropriat...

Updated 11 months ago by Geoff Schultz

Financial Records Tasks

Volunteer Policies and Procedures Finance

Financial Records Tasks Get the mail from the very back of the storage area or from the safe. ...

Updated 11 months ago by Ann Cattarin

Importing a Word document into BookStack

Volunteer Policies and Procedures Computer/Technical Issues

Here's how you convert a word document into a format that you can import into BookStack. One-tim...

Updated 11 months ago by Geoff Schultz

New Volunteer Process

Volunteer Policies and Procedures Volunteers

New Volunteers Process Tour Times 11am on the first Saturday, and following Thursday per mont...

Updated 11 months ago by Geoff Schultz

New Volunteer Information Sheet

Volunteer Policies and Procedures Volunteers

New Volunteer Information Sheet Our Address: 16 Brent Drive, Hudson Our Mission: Fresh Start F...

Updated 11 months ago by Ann Cattarin

Volunteer Scheduling System

Volunteer Policies and Procedures Volunteers

System Description The FSFB Volunteer Scheduling System is designed to easily handle the complex...

Updated 11 months ago by Geoff Schultz