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Description This guide describes how to view the transportation schedule, set the route, and schedule new transport slots. Viewing the Transport Schedule You can view the transport schedule by going into the Call Center app and selecting the Donations group...

Guidelines for Inspecting Furniture Look for the following: Rips or tears in the fabric, even if they are on the underside of the cushion or back of a couch that are large. Leather or paint that is peeling/chipping off - hazardous to kids Poorly refinish...

TRAFFIC COP Prepare clip board with tax receipt, tally by town form, client names Greeting of arriving vehicle Thank you for coming. What town are you from? Have you been here before? Do you need a tax receipt? Drive to the right, someone will wave yo...

Clothing Berlin: Many Hands Thrift Shoppe – 24 Central St. (Rte. 62) (508) 838-2575 Marlborough: Our Lady Thrift Shop – 197 Pleasant St. (508) 481-1284 Savers – 222a East Main St. ( 508) 485-5191 https://www.savers.com/ Marlborough Food Pantry – 255 Main...

Flow for Check in & Starting to Shop The Front Desk volunteer will check in the client by noting their arrival on the white board, completing the top half of the Client Check-In form, tagging their vehicle and giving the client their Target gift card (if ap...

Client Appointments To access client appointments you need to log-into the system as an agency. Go to freshstartfurniturebank.org Select For Agencies from the menu bar Scroll down to Hudson in the city list Select FSFB Select your name Log in To sc...

Greet the Client. Verify the client's name, address, and contact info on the referral form. Note on the referral form that information is correct or which items need to be updated. Write vehicle/truck size on the whiteboard and the green check-in sh...

Clothing Berlin: Many Hands Thrift Shoppe – 24 Central St. (Rte. 62) (508) 838-2575 Marlborough: Our Lady Thrift Shop – 197 Pleasant St. (508) 481-1284 Savers – 222a East Main St. ( 508) 485-5191 https://www.savers.com/ Marlborough Food Pantry – 255 Main S...

Someone with access to the PayPal account needs to log into the PayPal web site Click on Reports Click on Activity download Select "Balance affecting" Select a date range for the data.  I would suggest doing this on a monthly basis and import the...

Here's how you convert a word document into a format that you can import into BookStack. One-time operation: There's a plugin for word that allows you to convert a Word (.docx) document into a Markdown (.md) file. Install https://www.writage.com/docs-page...

Store Cheat Sheet Insurance Gallant Insurance - Contact is Jeanne MayerJMayer@GallantIns.com978-263-3500W/Comp, Auto, Medical, Property & D&OAdd a driver to the truck***In Feb we will receive notice of w/comp audit due, let Sue know*** NEI Lorrie Stewart i...

Procedure for a Snow Day/Shift Cancellation In the event that a shift will be canceled due to a snow day or some other reason, the following steps will be followed: If it is a weekday, a volunteer will check whether the Hudson Public Schools are closed and...

Front Desk and Client Check-in Duties Tasks associated with the front desk and client check-in are as follows: Get gift cards from the safe for the number of clients MINUS any refugee clients handled through he various agencies (they don't get gift cards)....

Financial Records Tasks Get the mail from the very back of the storage area or from the safe. Sort it into checks, bills/statements, or other info. There is a rack of file folders behind the desk with folders for credit card, truck, deposits, and more. File...

There's a website called FindHelpMail.com, which connects people who need help with an appropriate agency/group.  We receive emails from them in our Info account.  The following describes how to handle these emails:   Assign the ticket to the Clients group...

I hope that no one is reading this because the network is down, but stuff happens, and as a result, I've written this guide on how to do simple debugging of the network.  Good luck, and may rebooting solve everything! Initial Checks The first thing to do i...

Operations Committee - Job Responsibilities Category Item Responsibility Volunteers Create schedule, monitor staff levels, client slots, volunteer emails Ann/Jocelyn   Onboarding of new volunteers Joy/Jackie Running the stor...

Store Cheat Sheet Insurance Gallant Insurance - Contact is Jeanne Mayer JMayer@GallantIns.com 978-263-3500 W/Comp, Auto, Medical, Property & D&O Add a driver to the truck ***In Feb we will receive notice of w/comp audit due, let Sue know*** NEI Lorrie...

Operations Committee - Job Responsibilities Category Item Responsibility Volunteers Create schedule, monitor staff levels, client slots, volunteer emails   Onboarding of new volunteers Joy/Jackie Running the store Team leade...