# Contact Information

# Store Cheat Sheet

### **Store Cheat Sheet**

#### **Insurance**

Gallant Insurance - Contact is Jeanne Mayer  
<JMayer@GallantIns.com>  
978-263-3500  
W/Comp, Auto, Medical, Property &amp; D&amp;O  
Add a driver to the truck  
\*\*\*In Feb we will receive notice of w/comp audit due, let Sue know\*\*\*

#### **NEI**

Lorrie Stewart is our contact - text or call her if you see anything  
978-360-2745  
<LStewart@neinfrastructure.com>

Russ - Is the maintenance man for the building, but you go through Lorrie with issues

#### **Plowing**

We need to move our truck for Russ, shovel by the doors, chip ice, and check out ramp and stairs for ice  
\*\*\*If we are going to be closed, please text Lorrie\*\*\*

#### **Cleaners**

Every other week  
$70 per visit  
Make check payable to: Marli Araujo  
Leave the check for Lorrie in the back mail bin at the beginning of the month  
Record dates for visits on paperwork for Jenn (Accounting)

#### **Cleaning Jobs: We need to do especially in the winter months**

Wash Floors outside of the bathroom  
Sorting area and loading dock floor during the winter  
Vacuuming the carpets  
Truck

#### **Ordering Bathroom Supplies**

Home Depot Pro - Bathroom supplies  
[https://www.supplyworks.com/](https://www.supplyworks.com/)  
Go to order history to see what we have bought  
Ok, to ship to FSFB just let Lorrie know

#### **Tax-Free**

Target - give phone number or name

Amazon

Lowes - give phone number

Home Depot - give tax ID

Ocean State - Need paperwork

Harbor Freight - give phone number

BJs Card

#### **Thank You Letters**

Donations of $250 or more from any source, including transport  
Donations without an e-mail address  
Any drives by a group, company, etc

#### **T-Shirts**

Trusted Tees in Hudson - Shereen  
25 South St. Unit 1 Hudson  
(978) 562-4405  
<info@trustedteeshop.com>

#### **Mattress &amp; Bedframe Orders**

Invoices print off 2 copies - 1 to go to Jenn and 1 to send to Sue for grant tracking

#### **Lori at Serendipity**

She hands out fliers to every customer. Check in with her to see if she needs any

#### **Accounting**

Jenn Mandelbaum is our bookkeeper  
Contact info - cell 508-361-6851  
<JWMandelbaum@yahoo.com>

Info that she needs monthly:

- All deposits and what they were for with backup
- Mastercard statement when it comes in the mail
- UBS statement comes in the mail
- Credit card receipts with what the charge was for
- Let her know when all this information is ready for her
- Give her any mail relating to accounting items

#### **Inventory Counting**

Mattress and Frames – Grant

Count monthly &amp; document the counts

Quarterly

Break item classes into groups and count over 3 months

Missing Items - put it into Inventory Adjustment Client as **+ or -**

#### **BP Dispatch**

508-231-1000  
Metal or cardboard bins - call to empty  
1 day's notice for on-demand pick up  
Cardboard - M/TH/Fr  
Metal -  
Trash pickup is a regularly scheduled date

#### **Patrick Murphy 1-800 Got Junk**

<patrick.murphy@1800gotjunk.com>  
774-279-2958

#### **Carmel Movers**

Jill Mazzola  
<Jill@carmelmoving.com>  
1-800-287-2042 x 113

#### **Al Hutchinson**

Barry H Junk Removal  
508-847-9689

#### **Textile Recycling - Bay State Textiles**

Samantha Marino - accounts manager  
<Samantha@baystatetextiles.com>

#### **Social Media**

Shaye Manning Klotz  
<Shaye.m@freshstartfurniturebank.org>  
302-236-5189

Wendy Bertone

[6219WBertone@gmail.com](https://bookstack.freshstartfurniturebank.org/6219WBertone@gmail.com)

Lysa Miller  
<Lysa@ladybugz.com>

#### **Scentinel Nose Work - Dog Training**

Gail McCarthy 617-775-7968

Monday (~5pm), Wednesdays, and Sundays

# Operations Committee - Job Responsibilities

### **Operations Committee - Job Responsibilities**

<table id="bkmrk-category-item-respon"><thead><tr><th>**Category**</th><th>**Item**</th><th>**Responsibility**</th></tr></thead><tbody><tr><td>**Volunteers**

</td><td>Create schedule, monitor staff levels, client slots, volunteer emails</td><td>Ann/Jocelyn</td></tr><tr><td> </td><td>Onboarding of new volunteers</td><td>Joy/Jackie</td></tr><tr><td>**Running the store**</td><td>Team leaders: Front of house Back of house</td><td>Donna/Joan/Jennifer Dave/John P.</td></tr><tr><td> </td><td>Schedule metal and cardboard pickups</td><td>Jackie/Dave</td></tr><tr><td> </td><td>Liaison with landlord</td><td>Dave/Bob</td></tr><tr><td>**Inventory**</td><td>Cycle counts</td><td>Ann/Dave</td></tr><tr><td> </td><td>Order mattresses/platforms</td><td>Dave/Sue</td></tr><tr><td> </td><td>Co-ordinate 1-800, Carmel, and Al</td><td>Dave/Jackie (Back-up - Bob)</td></tr><tr><td> </td><td>Monitor inventory levels for client shopping</td><td>Joan/Donna</td></tr><tr><td>**Social Media**</td><td>Work with social media team</td><td>Joy/Jennifer</td></tr><tr><td>**Accounting**</td><td>Open mail, deposits, banking, organize receipts</td><td>Jocelyn/Ann</td></tr><tr><td> </td><td>Hold credit cards, have check signing authority</td><td>Bob/Dave</td></tr><tr><td>**Admin**</td><td>Order supplies Thank you notes to donors</td><td>Jocelyn (supplies) Joy (thank you notes)</td></tr><tr><td> </td><td>Manage Amazon and Target wish lists</td><td>Donna (with personal shoppers)</td></tr><tr><td>**Call Center**</td><td>Clients and Agencies</td><td>Jocelyn/Joan</td></tr><tr><td> </td><td>Client reminder calls</td><td>Joy/Donna</td></tr><tr><td> </td><td>Donor emails</td><td>Jeff (Sunday/Monday) Joan (Tuesday) Leslee (Wednesday) Jennifer (Thursday) Katherine (Friday/ Saturday)</td></tr><tr><td> </td><td>Transport schedule</td><td>John/Jeff</td></tr></tbody></table>